Frequently Asked Questions (FAQ)
| Where are you located? | How often do you get new stock? |
| We are based out of Oahu, one of the Hawaiian Islands! | We receive new inventory just about every week! If you want to get the latest on new merch we have in stock, consider checking out our Twitter and Instagram. |
| How is my package going to be shipped? | Do you ship outside of the USA? |
| All packages are packed in the best way possible and shipped via USPS! (EMS and UPS are available for our international customers!) | Yes! All shipping prices will be calculated at check out. |
| Where is my package? | How long will it take for my package to get to me? |
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Please refer to the tracking number. After the package is out of our hands, we no longer have control of it! In extenuating circumstances, we will reach out to you if the courier reports an issue. |
All orders paid will be processed within 7-10 working days, Mon-Fri, not including Holidays. We do not do time-sensitive orders, so please be sure to order ahead for important events! Once processed and shipped, you will be able to receive an estimate of how long it will take to reach you via the shipping service's website using your tracking number. We are 3 people and may not be able to work as quickly as a bigger brand. We ask for your patience & understanding. |
| Is your merchandise legit? | How can I contact RABUAGAIN? |
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Yes! We hand-check every piece of merchandise for authenticity. |
You can find our contact info here! |